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Customer Services Specialist

Delray Beach, FL

Order: 177393
TempToFT

Manpower is hiring a Customer Service Representative for a client located in Delray Beach.

 

 

 

Position Summary:  

 

The position of the Customer Service Representative consists of being able to learn/retain company processes and communicate effectively (verbally and written) with customers, co-workers and clients.  This is a fast-paced position that will require the ability to be organized, effective, efficient and dependable in completing daily tasks and responsibilities. 

 

Essential Responsibilities & Duties:

  • Consistently handle inbound phone calls.

  • Consistently perform outbound phone calls.

  • Initiating of electronic communication via email and/or fax.

  • Handling of documents received (electronic and shipped).

  • Filing of accounts.

  • Scheduling of account follow-up.

  • Initiating appropriate follow-up action to seek resolution.


Qualifications:

  • Recent, professional customer service experience.

  • Recent experience using Microsoft Office.

  • PC Proficient.  

  • Data Entry and attention to detail.

  • Time Management.

  • Multi-Tasking.

  • PC Proficient.

  • Punctual.

  • High School Diploma or equivalent.

 

 

Competencies (in order of importance):

 

  • Integrity — Job requires being honest and ethical.

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

 

 

 

Hours are from 9:00AM – 6:00PM, Monday - Friday.

$15.00/hr

Offers are contingent on a background check and drug screen.