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Collections Agent

Stuart, FL

Order: 176552
TempToFT

Manpower is representing a client in the Stuart, FL area that is seeking to hire a Collections Representative. The responsibility of the Collector position is to facilitate prompt payment of delinquent accounts in an effort to increase cash flow and improve profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Performs collection activities on delinquent accounts provided by management.

  • Evaluates customer records and recommends that accounts be placed on a service hold, be sent a Final Demand letter or be submitted for outside collection agency.

  • Minimum of 100 outbound calls daily to delinquent customers to collect on the past due.

  • Logs all activity conducted on all accounts via Activity log.

  • Maintains reporting on current findings and action taken for all accounts.

  • Directs non-payment calls to appropriate department or creates a case for appropriate action to be taken.

 

QUALIFICATIONS:

  • Understanding of DSO, Aging Buckets, AR trends

  • Ability to comprehend instructions, short correspondence, and memos in written or oral form.

  • Ability to write correspondence.

  • Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.

  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.

  • Must work well under pressure, ability to multi- task, and work in team environment.

  • Ability to prioritize and respond to interruptions and unexpected situations with a clear head.

  • Ability to work independently.

  • Willingness and ability to research issues as needed.

  • Proficient in Outlook, MS Excel, preferably JDE or some type of accounting software.

  • Excellent communication and problem solving skills.

EDUCATION AND TRAINING:

  • High School diploma or GED equivalent required.

  • Associates degree in Accounting or Business preferred.

 

EXPERIENCE:

  • Minimum 2-4 years professional collections experience

  • Strong Collections and credit/financial analysis experience

  • Collection Agency experience a plus

  • Two year business to business collections experience preferred.

  • Previous A/R experience preferred.

  • Previous experience with medium to large corporations a plus

  • Previous experience working with Franchises, and understand parent/child relationship in account set-ups

  • JDE experience a plus

 

Monday through Friday 8-6pm

$16.50/hr.